Connect Your Healthcare Teams When Communication Matters Most
Healthcare facilities depend on fast coordination between people working across departments, buildings and campuses. Wireless Voice & Data designs and supports communications solutions that help healthcare organizations connect security, facilities, engineering, environmental services, administration and other operational teams.
From professional two-way radios and in-building coverage to dispatch and wide-area Push-to-Talk, we help hospitals and healthcare organizations throughout the San Francisco Bay Area and Northern California build communications systems around their facilities, workforce and operational requirements.
Keep Your Healthcare Operation Connected
Instant Communications Across Your Facility
Healthcare personnel are constantly moving throughout buildings, campuses, parking areas and support facilities. When assistance is needed, employees need a fast way to reach the right person or department.
Two-way radio and push-to-talk communications provide immediate voice communications without requiring users to place individual phone calls or wait for text responses.
Wireless Voice & Data can help connect:
- Security personnel
- Facilities and engineering
- Environmental services
- Maintenance teams
- Administration
- Parking and transportation
- Materials management
- Food and nutrition services
- Patient transport
- Emergency preparedness teams
- Campus operations
- Other authorized support personnel
Whether you operate a single medical facility or a multi-building healthcare campus, we'll help determine the right communications technology for your operation.
Communications for Everyday Healthcare Operations
Help Teams Respond Faster
Reliable communications can improve coordination across many areas of a healthcare facility.
Security
Connect security personnel with supervisors, administration and other authorized teams during routine operations and incidents.
Facilities & Engineering
Quickly dispatch technicians to HVAC, electrical, plumbing, elevator and other facility issues.
Environmental Services
Coordinate cleaning, room preparation and service requests across departments and facilities.
Patient Transport
Help authorized transport personnel coordinate assignments and movement throughout the facility.
Materials & Support Services
Connect personnel responsible for supplies, equipment, deliveries and other operational needs.
Parking & Campus Operations
Keep personnel working in parking structures, exterior areas and separate buildings connected with the main facility.
Communications During Critical Situations
Coordinate the People Who Keep Your Facility Operating
Healthcare organizations need communications systems that support coordination during both routine operations and unexpected events.
Power interruptions, facility problems, severe weather, security incidents and other disruptions can require multiple departments to respond at the same time.
Push-to-talk communications provide authorized personnel with an immediate way to communicate with individuals or groups, helping security, facilities, administration and other operational teams coordinate their response.
Wireless Voice & Data can help evaluate users, coverage requirements, channels and system infrastructure as part of a broader healthcare communications strategy.
In-Building Coverage for Complex Healthcare Facilities
Communications Throughout the Facility
Hospitals and healthcare campuses can be challenging RF environments.
Concrete and steel construction, multiple floors, elevators, basements, mechanical spaces, parking structures and interconnected buildings can affect radio signals and create areas with weak coverage.
Wireless Voice & Data can evaluate where personnel need to communicate and design solutions using the appropriate combination of radios, repeaters, antennas and communications infrastructure.
For facilities with public safety radio coverage requirements, we also provide RF testing and Public Safety DAS, BDA and ERRCS solutions.
Communications Technology for Healthcare
Choose the Right Platform for Your Facility
Different healthcare organizations have different communication requirements.
A medical office building may need straightforward on-site communications, while a large hospital or healthcare network may require coverage across multiple buildings, campuses or geographic locations.
Wireless Voice & Data can evaluate your facilities, users, existing infrastructure and coverage requirements and recommend the technology—or combination of technologies—that best fits your operation.
KENWOOD Two-Way Radio Solutions
Professional Communications for Healthcare Operations
KENWOOD professional two-way radios provide dedicated push-to-talk communications for security, facilities, engineering, environmental services and other healthcare support personnel.
Solutions range from portable radio systems for individual facilities to scalable digital KENWOOD NEXEDGE systems with repeater and multi-site capabilities.
Depending on the equipment and system selected, KENWOOD solutions can support individual and group communications, multiple channels or talk groups and scalable system configurations.
KENWOOD can be a strong choice for healthcare organizations that need dedicated communications throughout their facilities without relying entirely on public cellular networks.
Icom Communications Solutions
Radio, WLAN/IP & Wide-Area Options
Icom provides multiple communications technologies that can be useful in healthcare environments.
Professional portable radios can provide dedicated communications throughout a facility, while Icom IP/WLAN solutions can use compatible wireless network infrastructure to provide push-to-talk communications across Wi-Fi-covered areas.
Icom also offers LTE communications options for personnel who need to communicate across broader geographic areas.
Wireless Voice & Data can help determine whether traditional radio, WLAN/IP, LTE or a combination of technologies is appropriate for your healthcare environment.
Motorola Communications Solutions
Communications for Healthcare Operations
Motorola communications technology can support security, facilities, engineering and other healthcare personnel who need immediate push-to-talk communications.
For healthcare organizations already using Motorola equipment, Wireless Voice & Data can help evaluate supported products, accessories and communications requirements as part of the overall system.
Talk with our team about your existing Motorola equipment and what you're trying to accomplish.
HearClear Push-to-Talk
Connect Facilities, Campuses & Mobile Teams
Healthcare operations can extend beyond a single building.
HearClear Push-to-Talk over cellular can connect personnel across multiple facilities and geographic areas without requiring a traditional radio network to provide coverage across the entire territory.
Supported capabilities can include group and private calling, GPS location and tracking, computer-aided dispatch and smartphone connectivity.
HearClear can be particularly useful for supervisors, facilities personnel, security and other teams responsible for multiple healthcare locations.
One Facility or an Entire Healthcare Network
Communications That Scale with Your Operation
Wireless Voice & Data can develop communications solutions for:
- Hospitals
- Medical centers
- Healthcare campuses
- Medical office buildings
- Outpatient facilities
- Clinics
- Rehabilitation facilities
- Senior and assisted living communities
- Behavioral health facilities
- Multi-location healthcare organizations
Existing communications equipment and infrastructure can also be evaluated to determine what can be retained, expanded, upgraded or integrated into a new system.
More Than Two-Way Radios
Complete Communications Support
Wireless Voice & Data can support your healthcare communications throughout the system lifecycle with:
- Communications system design
- RF coverage evaluation
- FCC licensing
- In-building DAS/BDA solutions
- Equipment programming
- Professional installation
- Systems integration
- Preventive maintenance
- Two-way radio service and repair
- System upgrades and expansion
With more than 30 years serving the San Francisco Bay Area and Northern California, Wireless Voice & Data provides local technical expertise from initial planning through ongoing support.
Healthcare Communications FAQs
What is the best two-way radio system for a hospital?
The right system depends on the size and construction of the facility, number of users, departments, required coverage and whether personnel need to communicate across one building, a campus or multiple locations. Wireless Voice & Data can evaluate these requirements and recommend an appropriate communications solution.
What hospital departments commonly use two-way radios?
Two-way radios can support security, facilities, engineering, environmental services, parking, transportation, materials management, administration and other authorized operational personnel who need immediate communications while moving throughout the facility.
Will two-way radios work throughout a hospital?
Coverage depends on the building, radio system and infrastructure. Concrete walls, multiple floors, elevators, basements and other building features can affect RF signals. Wireless Voice & Data can evaluate coverage and recommend repeaters, antennas or other solutions where needed.
Can different hospital departments have separate radio channels?
Yes. Depending on the system and licensing, channels or talk groups can be configured for different departments while providing shared communications where coordination between teams is required.
Can we connect personnel across multiple healthcare facilities?
Yes. Depending on the locations and requirements, options can include multi-site radio systems, IP-connected communications and cellular Push-to-Talk solutions such as HearClear.
Can a healthcare facility use Wi-Fi for push-to-talk communications?
Icom offers IP/WLAN communications solutions that can operate over compatible wireless network infrastructure. Wireless Voice & Data can evaluate network coverage and operational requirements to determine whether WLAN-based communications are appropriate.
What if our hospital has areas with poor radio coverage?
Wireless Voice & Data can evaluate RF coverage and identify areas where communications are weak or unavailable. Depending on the application, solutions may include system modifications, repeaters, antennas or in-building coverage infrastructure.
Do healthcare facilities need public safety DAS or BDA systems?
Requirements vary based on the facility, applicable codes and local authority having jurisdiction. Wireless Voice & Data provides RF testing and Public Safety DAS, BDA and ERRCS solutions and can help evaluate in-building public safety radio coverage requirements.
Build a Better Communications
System for Your Healthcare Facility
Whether you're improving coverage in a single building, connecting departments across a hospital campus or coordinating personnel at multiple locations, Wireless Voice & Data can help develop a communications solution around your operation.