Communications Solutions for Security

Communications Solutions for Security

Keep Security Teams Connected When Every Second Matters

Security personnel depend on fast, reliable communications to coordinate patrols, respond to incidents and stay connected with supervisors and other team members. Wireless Voice & Data designs and supports communications solutions that provide immediate push-to-talk communications across buildings, campuses, properties and wide-area security operations.

From professional two-way radios and dispatch to in-building coverage and nationwide Push-to-Talk, we help security organizations throughout the San Francisco Bay Area and Northern California build communications systems around their personnel, properties and operational requirements.

Connect Your Entire Security Operation

Instant Communications Across Your Team

Security personnel are rarely sitting behind a desk. Officers may be stationed at entrances, patrolling buildings, monitoring parking areas, responding to incidents or traveling between locations.

Two-way radio and push-to-talk communications give personnel an immediate way to reach individuals, supervisors or entire teams without relying on phone calls or text messages.

Wireless Voice & Data can help connect:

  • Security officers
  • Patrol personnel
  • Supervisors
  • Dispatchers
  • Command and operations personnel
  • Front desk and reception
  • Parking security
  • Event security
  • Facilities personnel
  • Mobile patrol teams
  • Regional management
  • Other authorized personnel

Whether your team protects one property or multiple client locations, we'll help determine the right communications technology for your operation.

Communications for Faster Response

Get Information to the Right People Quickly

Security operations can change in seconds. Personnel need to communicate clearly when routine activity becomes an incident requiring additional assistance.

Patrol Operations
Keep officers connected as they move throughout buildings, campuses, parking areas and exterior properties.

Incident Response
Allow personnel to immediately communicate with supervisors and other authorized team members when assistance is required.

Dispatch & Coordination
Give dispatchers and supervisors a central communications point for coordinating personnel and assignments.

Access & Perimeter Operations
Connect personnel at entrances, gates, loading areas, parking facilities and other controlled locations.

Event Security
Coordinate officers and supervisors working across venues, entrances, parking areas and event spaces.

Mobile Patrol
Maintain push-to-talk communications with officers and supervisors traveling between properties or assignments.

Discreet Communications for Security Personnel

Stay Connected Without Broadcasting the Conversation

Some security environments require communications to remain discreet.

Wireless Voice & Data can provide compatible earpieces, speaker microphones, headsets and other audio accessories based on the user's role and operating environment.

Discreet earpieces can be particularly useful for personnel working in hotels, casinos, healthcare facilities, retail environments, corporate properties and other locations where loud radio traffic could disrupt customers, guests or employees.

Patrol personnel working outdoors or in demanding environments may require different accessories designed around mobility and working conditions.

Coverage Throughout the Property

Communications Wherever Officers Patrol

Security teams often work in areas that can be challenging for radio communications.

Concrete and steel construction, elevators, stairwells, basements, parking structures, large campuses and separate buildings can all affect RF coverage.

Wireless Voice & Data can evaluate where personnel need to communicate and design a system using the appropriate combination of radios, repeaters, antennas and communications infrastructure.

For facilities with challenging in-building coverage or public safety radio requirements, we also provide RF testing and Public Safety DAS, BDA and ERRCS solutions.

Dispatch Communications

Coordinate Personnel from a Central Location

Dispatch can provide supervisors and operations personnel with a centralized way to communicate with security teams working throughout a property or across multiple locations.

Wireless Voice & Data can design and integrate dispatch solutions around your communications system and operational requirements.

Depending on the platform selected, dispatch capabilities can support communications with individuals and groups and provide a central point for coordinating field personnel.

Communications Technology for Security

Choose the Right Platform for Your Operation

A security team protecting one building has different communications requirements from a company managing officers across dozens of client locations.

Wireless Voice & Data can evaluate your users, properties, coverage requirements and existing infrastructure and recommend the technology—or combination of technologies—that best fits your operation.

KENWOOD Two-Way Radio Solutions

Professional Communications for Security Teams

KENWOOD professional two-way radios provide dedicated push-to-talk communications for security officers, supervisors, dispatchers and other authorized personnel.

Solutions range from straightforward portable radio systems to digital KENWOOD NEXEDGE systems with repeater and multi-site capabilities.

Depending on the equipment and system selected, KENWOOD solutions can support individual and group communications, multiple channels or talk groups and scalable configurations for larger security operations.

KENWOOD can be a strong choice for organizations that need dedicated communications across a property without depending on public cellular networks.

Icom Communications Solutions

Radio, WLAN/IP & Wide-Area Options

Icom provides several approaches to professional security communications.

Portable radios can provide dedicated communications throughout a property, while Icom IP/WLAN solutions can use compatible wireless network infrastructure to provide push-to-talk communications across Wi-Fi-covered facilities.

Icom also offers LTE communications options for personnel who need to communicate across broader geographic areas.

Wireless Voice & Data can help determine whether traditional radio, WLAN/IP, LTE or a combination of technologies is appropriate for your security operation.

Motorola Communications Solutions

Communications for Security & Patrol Operations

Motorola communications technology can support security personnel who need fast push-to-talk communications across buildings, campuses and other operating environments.

For organizations already using Motorola equipment, Wireless Voice & Data can help evaluate supported products, accessories and communications requirements as part of the overall system.

Talk with our team about your existing Motorola equipment and what you're trying to accomplish.

HearClear Push-to-Talk

Connect Mobile Patrol & Multi-Site Security Teams

Security operations often extend far beyond a single property.

HearClear Push-to-Talk over cellular can connect security officers, mobile patrol personnel, supervisors and dispatchers across multiple client locations and larger geographic areas without requiring a traditional radio network to cover the entire territory.

Supported capabilities can include group and private calling, GPS location and tracking, computer-aided dispatch and smartphone connectivity.

HearClear can be particularly useful for contract security companies, mobile patrol operations and organizations managing security personnel across multiple properties.

Security Communications for Every Environment

Solutions Built Around Where You Work

Wireless Voice & Data can design communications solutions for:

  • Contract security companies
  • Corporate security
  • Commercial properties
  • Healthcare facilities
  • Hotels and resorts
  • Casinos and gaming
  • Retail properties
  • Schools and campuses
  • Warehouses and industrial facilities
  • Event security
  • Parking facilities
  • Mobile patrol operations
  • Multi-site security organizations

Each environment presents different requirements for coverage, users and equipment. We'll help design the system around how your security personnel actually operate.

One Property or Multiple Locations

Communications That Scale with Your Security Operation

Security companies may have officers working at multiple client locations, while corporate security departments may be responsible for several buildings, campuses or facilities.

Depending on your requirements, Wireless Voice & Data can design communications using traditional radio systems, multi-site networks, IP-connected technologies or cellular Push-to-Talk.

Existing equipment and infrastructure can also be evaluated to determine what can be retained, expanded or upgraded as your requirements change.

More Than Two-Way Radios

Complete Communications Support

Wireless Voice & Data can support your security communications throughout the system lifecycle with:

  • Communications system design
  • RF coverage evaluation
  • FCC licensing
  • Equipment programming
  • Professional installation
  • Repeaters and antenna systems
  • In-building DAS/BDA solutions
  • Dispatch solutions
  • Systems integration
  • Preventive maintenance
  • Two-way radio service and repair
  • System upgrades and expansion

With more than 30 years serving the San Francisco Bay Area and Northern California, Wireless Voice & Data provides local technical expertise from initial planning through ongoing support.

Security Communications FAQs

What are the best two-way radios for security?

The right radios depend on the property, coverage requirements, number of users and working environment. Security personnel may also need specific accessories such as discreet earpieces or speaker microphones based on their assignments.

Why do security teams use two-way radios instead of cell phones?

Two-way radios provide immediate push-to-talk communications with individuals or groups without placing calls or waiting for someone to answer. This can make them particularly useful for teams that need frequent, coordinated communications.

Can security officers have separate radio channels or talk groups?

Yes. Depending on the system and licensing, channels or talk groups can be configured around different teams, locations or responsibilities while allowing designated personnel to communicate across groups when needed.

Can security officers use discreet earpieces?

Yes. Compatible earpieces and other audio accessories can provide discreet communications for officers working around customers, guests, employees or the public.

How can we improve radio coverage in parking garages and stairwells?

Concrete, below-grade areas and building construction can affect radio signals. Wireless Voice & Data can evaluate RF coverage and recommend repeaters, antennas or other in-building coverage solutions when needed.

Can we communicate with security officers at multiple locations?

Yes. Depending on the locations and requirements, options can include multi-site radio systems, IP-connected communications and cellular Push-to-Talk solutions such as HearClear.

What communications work best for mobile security patrols?

For personnel traveling across larger geographic areas, wide-area radio or cellular Push-to-Talk can provide alternatives to a traditional single-site radio system. Wireless Voice & Data can evaluate the coverage area and operational requirements to recommend an appropriate solution.

Can a security operation use dispatch with two-way radios?

Yes. Dispatch solutions can provide a central communications point for coordinating officers, supervisors and other personnel. Available functionality depends on the communications platform and system configuration.

Build a Better Communications System for Your Security Team

Whether you're protecting a single property, improving coverage across a large facility or connecting officers at multiple client locations, Wireless Voice & Data can help develop a communications solution around your security operation.